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Applications & Forms

Courtesy Pay Opt-In Form

Due to recent changes in legislation (Regulation E), we are required to have all members opt-in to receive/keep Courtesy Pay on their signature-based debit card transactions. If you do not contact us or return the authorization form, you will be unable to access Courtesy Pay through your debit card.

This program benefits you by allowing us to cover your unexpected expenses, so that you are still able to pay for groceries, gasoline or a needed prescription. In addition it also saves you the embarrassment of having your purchases declined. These examples, along with many others, are reasons for utilizing this safety net - and reasons it should remain available to you and your family.

You can opt-in to the Courtesy Pay program by:

  1. Completing an online form.
  2. Printing an authorization form and mailing it to us.
  3. Visiting a Neighbors Credit Union branch.
  4. Calling 314-892-5400.

If you do not contact us or return the form, you will be unable to access Courtesy Pay through your debit card until you opt-in.

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NCUA: Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.ESI: Excess Share Insurance CorporationEqual Housing Lender