Debit Cards/ATM Network
Visa Platinum Debit Cards
Our Visa® Platinum Debit Card can be used to make purchases at millions of retail merchants worldwide that display the Visa logo, like grocery stores, shopping malls, resorts and airports. It's the easiest way to shop! Simply swipe your card and be on your way. Your purchases will be deducted automatically from your checking account.
Visa Platinum Debit Cards also double as ATM Cards, giving you 24-hour access to your accounts whether you're at home or traveling. You can withdraw funds and transfer funds at CO-OP®, NYCE®, or PLUS® facilities across the country, as well as at any Neighbors Credit Union ATM. Plus, you can deposit funds at Neighbors Credit Union's ATMs too!
Note: Debit card usage is not available at car rental facilities.
- Activate debit card: 1-800-456-6870
- Report lost or stolen debit card: 1-800-991-4965
- Card has been blocked due to fraud: 1-866-334-1048
Show your individuality every time you pull out your Neighbors Visa Debit Card. With Design Your Own Card, you can upload a photo of yourself, your friends, your family, a favorite pet or use one of our new images. It's as easy as pointing and clicking.1
EXTRA SECURITY OPTION: You can now add a second, identification image on the top left corner of your Neighbors Visa Debit Card. This image, which is in addition to your background photo, helps prevent fraud as it identifies you as the cardholder.
Design your card today at neighborscu.picturemycard.com. (These debit cards cannot be mailed to you. Please select the branch you will pick up your card from during your order. Cards cannot be picked up from the Hazelwood/Network Distribution Center branch.)
CO-OP ATM Network
Neighbors Credit Union is proud to be part of the CO-OP Network. Because of our participation, you have access to an ATM anywhere you travel.
Locating a CO-OP Network ATM is simple! You may do so by:
- Text a street address, zip code or "city state" to 692667 (my coop)2 - need more locations, text back MORE
- Download the ATM Locator app from the iTunes App Store3
- Download the ATM Locator app from Android Market Store3
- Visit www.allco-op.org/
- Call 1-888-SITE-CO-OP
Whether you’re around town or traveling, you can always have access to your Neighbors Credit Union accounts, surcharge free!
PIN-Less Debit Transaction Disclosure
Your Visa debit card allows you to conduct transactions on the CO-OP, NYCE, or PLUS networks. Some merchants are authorized to accept non-Visa debit transactions without requiring you to enter your PIN. If you choose to sign to authorize a debit transaction, the transaction will be routed as a Visa transaction. Provisions of your cardholder agreement that specifically relate to Visa transactions are inapplicable to non-Visa transactions. For instance, a non-Visa debit transaction will not provide Visa’s Zero Liability Protection benefit.
1Photo cards have a $9.95 production fee. Cannot reissue cards within 60 days. Membership eligibility required. Restrictions apply. Contact credit union for full details on all offers.
2CO-OP Network ATMs, 692667 (MYCOOP) is a surcharge-free service. Check with your mobile phone provider, as standard text messaging rates apply.
3Application is for locating CO-OP Network ATMs only. There is no charge for downloading the app, however Web charges may occur on your cell phone depending on your data plan. Check with your service provider.