Mobile Device

Increase phone and data security by:

• Password protect all mobile phones.
• Download online banking applications only from trusted sources.
• Refrain from enabling the “install from unknown sources” feature in mobile banking platforms using the Android operating system.
• Avoid storing usernames and passwords on the mobile phone.
• Keep the mobile phone with them or secure the device when not in use.
• Frequently delete text messages received from the credit union, especially if they contain confidential information.
• Notify the credit union or carrier immediately if the mobile phone is lost or stolen; ensure it is then deactivated.
• Refrain from modifying mobile phones as it may disable important security features.
• Install antivirus software.
• Check account activity frequently and notify the credit union of any unauthorized transactions.
• Adopt safe practices modeled after those for personal computers, such as not opening attachments or clicking on links contained in email received from unfamiliar sources.
• Turn off Bluetooth capability when not in use. (Hackers can view/download the content of your phone via the Bluetooth connection, without your knowing it.)
• Delete cached data from mobile browsers.
• Do not disclose personal information via text messaging.