Other Services

 

Courtesy Pay

Courtesy Pay benefits you by allowing us to cover your unexpected expenses, so that you are still able to pay for groceries, gasoline, drug prescriptions or another needed item. In addition it also saves you the embarrassment of having your purchases declined. These examples, along with many others, are reasons for utilizing this safety net - and reasons it should remain available to you and your family. Click here to learn how you can opt-in to the Courtesy Pay program.

 

Overdraft Protection

Overdraft protection covers you if you overdraw on your checking account. Your check will clear (up to your credit limit), but you decide if the covering funds are taken from your savings account or a line of credit loan.

 

Loan by Phone

Apply for a Neighbors Credit Union loan anytime, any day of the week with Loan by Phone. You'll receive personalized service right over the phone, day or night. Your application can be taken in 15 minutes or less. Neighbors Credit Union will process your application the next business day or sooner. Auto, Boat, RV, Motorcycle, Line of Credit, Signature, Home Equity and Miscellaneous Loans are available. Just call toll-free 1-888-207-5363.

 

Telephone Banking

Telephone banking is our free account service by phone. You can maintain full access to your Neighbors Credit Union accounts with just a touch-tone phone and calling 314-892-7878 or toll free at 1-800-325-2696. Check your account balances, hear cleared checks and even transfer funds. You can even make payments to your credit union loans!

View our Telephone Banking User Guide, by clicking here.

 

eLerts

Keep up with what's happening at Neighbors Credit Union by signing up for eLerts. This free service will automatically send you email "eLerts" notifying you of special events, news and offers at Neighbors Credit Union.

 

Travel Notification

Before you travel out-of-town, please let us know. We will note your account, minimizing the chances of your Neighbors Visa® Platinum debit card or credit card(s) from being blocked or flagged for unusual activity. You can let us know by completing a Travel Notification form.

  1. Log into Online Banking
  2. Select "Additional Services" on the green menu bar.
  3. Click on "Travel Notification" on the dropdown menu.
  4. Complete the form listing your destination(s), travel dates, and contact information.

 

Miscellaneous Services

At Neighbors Credit Union, we understand that life gets hectic. We want to help by making your finances less demanding, by offering the following services:

  • Coin counter machine
  • Cashier checks
  • Money orders
  • Wire transfers (incoming transfer instructions)
  • Online check reorders
  • Visa® Gift Cards - available from $25 to $1,000 (As of October 3, 2016, Neighbors Credit Union gift cards can no longer be used internationally.)